Terms & Conditions

Acceptance of Terms

Welcome to Challa Brothers Tour and Travellers.

By accessing our website or booking our services, you agree to follow these Terms & Conditions.

If you don’t agree, don’t use the service. Simple as that.

Services Offered

We provide travel and transportation services including:

Local and outstation trips
Tour packages
Pickup and drop services

All bookings are subject to availability and confirmation.

Booking & Payments

Booking

Bookings can be made via phone, website, or other provided channels
You must provide accurate and complete information

Payment

Prices will be communicated before confirmation
Payment terms (advance/full) will be specified during booking
Failure to pay may result in cancellation.

No payment = no ride. That’s how it works.

Cancellation & Refund Policy

Cancellation by Customer

Cancellations must be made in advance
Refund eligibility depends on timing of cancellation

Cancellation by Us

We may cancel a booking due to:

Vehicle unavailability
Unforeseen circumstances
Safety concerns

In such cases, refunds (if applicable) will be processed.

User Responsibilities

You agree to:

Provide accurate booking details
Be ready at pickup time
Treat drivers and vehicles respectfully
Follow all applicable laws

No chaos, no damage, no nonsense.

Driver & Vehicle Rules

Drivers will follow agreed routes unless changes are requested
Any extra distance or waiting time may incur additional charges
Smoking, illegal activities, or misconduct inside the vehicle is strictly prohibited

Respect goes both ways.

Pricing & Additional Charges

Base pricing may not include:

Toll charges
Parking fees
State taxes
Waiting charges beyond agreed time

These will be clearly communicated—no hidden surprises.

Liability Disclaimer

We aim for smooth journeys, but reality isn’t always perfect.

We are not liable for:

Delays due to traffic, weather, or road conditions
Loss or damage of personal belongings
Indirect or incidental losses

Travel smart. Keep your essentials safe.

Safety & Conduct

We reserve the right to:

Refuse service to anyone behaving inappropriately
Terminate a trip if safety is at risk

Safety isn’t negotiable.

Intellectual Property

All website content (text, logos, branding) belongs to Challa Brothers Tour and Travellers and must not be copied or reused without permission.

Changes to Terms

We may update these Terms & Conditions at any time.
Changes will be posted on this page.

Continued use of our services means you accept those updates.

Governing Law

These terms are governed by the laws of India.
Any disputes will be subject to local jurisdiction.

Contact Us

Got questions? Something not sitting right?

Challa Brothers Tour and Travellers

Phone: +91 7068447703
Email: challabrotherstourandtravel@gmail.com

Final Word

Travel is about trust roads change, plans shift, but agreements matter.

You ride with us, you agree to the rules that keep the journey fair for everyone.